Refund & Cancellation Policy

Overview

We emphasize complete customer satisfaction. If you are not satisfied, you may discontinue service after reviewing the terms of your agreement.

Cancellation

To deactivate service, contact us to request cancellation. Requests received after the recharge for the current month will be treated as cancellation or deactivation of services for the next month.

Refunds

• Eligibility window: refund requests must be initiated within one hour of payment.
• Process: contact customer care at 18003134522.
• Deduction: if electricity has been used after recharge, a deduction of INR 200 or the recharge amount — whichever is less — will apply.
• Processing time: within 7 business days.
• Refund method: back to the original payment method (credit card or payment gateway account).

Questions? Reach us at info@huskpowersystems.com.